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A ‘heads-down’ work culture actually is not a good thing

Heads Down Culture

If you lined up 100 managers at 100 different types of companies and asked them what types of employees they want under them, I’d assume more than 70 would describe some version of the classic ‘heads-down’ employee. That basically means a person… Continue Reading

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On laziness as a motivator

How about laziness as a motivator?

Behold: “I’m a huge procrastinator and a fairly lazy person. Being lazy makes me more efficient, because I try to find ways that I can do the best work in the most minimal amount of time. I also know that… Continue Reading

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What actually drives consumer behavior?

Consumer behavior is a fairly big racket at some level. For smaller purchases — so, if your widget costs less than about $100 or so — you could argue that there’s no rational way to predict the behavior of a… Continue Reading

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What’s your Capital-S Story?

Here’s what we know: Storytelling is very important in marketing and branding Although less people realize it, storytelling is also very important in developing leaders About 20 percent of workers globally — give or take — see/find a sense of… Continue Reading

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The No. 1 interview question of the future will be…

Follow the bouncing ball here: Job interviews are mostly a train wreck that accomplish very little and no one has really clear rules about; The new fad in that space was “behavioral interviewing,” which is dumb as all get-out; What… Continue Reading

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How To Be More Productive At Work: 4 Steps

How to be more productive at work

What if I told you the answer to the ol’ question of “how to be more productive at work” could happen in 4 steps? Being more productive at work seems like a goal — or rather, it should be a… Continue Reading

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Leading business communication with “What’s in it for me”

Check this out from Forrester on the “customer service ecosystem:” People participate in the ecosystem if they get value from it. Each actor in the CX ecosystem is asking, “What’s in it for me?” Employees want things like professional development,… Continue Reading

Heisman Trophy 2015: Leonard Fournette vs. Trevone Boykin, right?

That’s how it would seem, about halfway (six weeks) through the season. Fournette has 119 carries for 1,022 yards and 12 TDs; he’s in a tie with 10 other all-time players for the fastest person to 1,000 yards in a… Continue Reading