I mutter “No one cares” often to myself, especially as I drive around. It’s not totally true, but it’s truer than we admit. Continue Reading
Just try to make others feel this way. Continue Reading
How do we help people “get there” on practicing and understanding empathy? Continue Reading
This is a hard approach inside most companies, but there are obviously benefits. Continue Reading
There are three pills we can take post-COVID: one is good (empathy!), one is not so good (desperation!), and one is a return to “usual.” Continue Reading
We are saying that about 91,223 different things will change post-COVID. That won’t happen. But what might actually shift? Continue Reading
If you burn a batch of cookies or mess up a work presentation, do people think you are a bad cook or dumb now forever? Continue Reading
A 34-or-so minutes conversation on marriage, divorce, forgiveness, relationships, humility, empathy, and new leaders. Continue Reading