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Is employee net promoter score a good metric to use?

Employee net promoter score

It becomes a “tree falls in the cubicle forest” problem. Continue Reading

Job dissatisfaction: A general guide to preventing it

Job Dissatisfaction

This is usually at the intersection of “high achievement culture” and “unclear job role.” What now? Continue Reading

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Employee satisfaction: One thing matters the most

Employee satisfaction

“Happy at work? I need them heads down, nose to the grindstone, hitting their goddamn targets!” Continue Reading

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Employee satisfaction survey? That’s a joke.

Employee Satisfaction Survey

Hiding behind a once-per-year employee survey and wondering why your turnover and churn are skyrocketing? There might be a correlation, boss man. Continue Reading