Here’s a little intro to the idea of personal branding by way of my Thursday this week. I decided to drive over to a Small Business Expo in Dallas. I’ve been doing this freelance solopreneur deal for about six months now and I’m making money and paying bills, but I figured maybe I could learn something new or innovative about running your own business at this deal. I drive 40-45 minutes and of course, the thing is Massive Up-Sell 2016, with vendor after vendor promising “hundreds of thousands of new leads” or “on-target local SEO.” I wanted to self-immolate, and left in about 1 hour and 20 minutes or so. Maybe the funniest part was that one of the keynote speakers was a “marketing expert,” and when I Googled him on my phone, his website isn’t mobile-friendly. Ha.
I walked through one keynote — by some target-hitter out of Chicago with a personal branding of ‘venture capitalist’ and ‘turnaround specialist’ — and it was one of those up-sell speeches to the max. He opened — literally opened — with “Who here wants to make $10 million in the next three years?” Hands shoot up. “It is possible, and we’re going to walk through how.” Pens scribble. Every sixth sentence, he said “This is important. Write this down.” I audibly laughed at one or two points. Thankfully I didn’t cause a commotion or anything.
This dude was Snake Oil, for sure — as were many of the speakers and vendors. Hence, I left quickly. But it underscores a bigger point about personal branding.
Personal Branding: Everyone’s selling something
I had a phone call a couple of days ago with a coach who wants to build up her business a bit more, and maybe I can help. She was great. One of the best quotes on that call was “Everyone practices something every day, so you might as well be good at what you practice.” Indeed. Drug dealers practice a craft, and so do product marketing managers. Whores do, and so do CFOs. Everyone’s practicing something.
[Tweet “If the era of traditional employment is changing, your personal brand is everything now.”]
The other side of the deal is that everyone is selling something, give or take — be that a product, a service, or themselves. In the process of that thing being sold, many people do it wrong and come off like stalkers or Snake Oil salesmen.
I can’t tell you how many e-mail campaigns I’ve gotten in the past six months promising me wealth, leads, money, a great attitude, percentage growth of business, or whatever else simply by clicking on a few links within an e-mail. It’s insane. It has to number more than 100-200. Even if you obsessively curate your e-mail marketing opt-ins, you probably get a couple.
So this is my first tier on personal branding: I think it’s important to be authentic, because it can become so much up-selling so quickly if you’re not. For example, I lob a ton of grenades at traditional management structures on this blog. I get shit on all the time by people who read it and say stuff like “You’ll never get a job at Proctor and Gamble now! Oh God!” No, I probably won’t. And I’d probably hate that job if I did, as an aside.
When you use the term ‘personal branding,’ it can sound buzzword-y as hell. It sounds like you’re trying to game the system and turn yourself into a ‘brand,’ as opposed to a person with flaws, which is what we all are inherently. Also, to go back to the Snake Oil and stalking situation — there’s probably 95,481 people online selling ‘personal branding’ programs or ‘personal branding’ solutions or a ‘suite of services related to personal branding.’ Again, it can seem buzzword-y.
But it’s crucial — and here’s why.
Personal Branding and The End of Employment
I think automation is still probably farther off than we think — a robot might not have your job next month, in other words. But employment is definitely shifting. You can call this “The Gig Economy” or “The App Economy” or “The Rise of the Millennials” or whatever else, but basic notions around the future of work and employee loyalty are shifting and continue to shift.
It starts with this: companies have absolutely no moral imperative to treat their employees well. Companies are supposed to protect their bottom line, their stakeholders, and their executives. That’s basically it.
A couple of years ago at this job I had, I was sitting outside a high-middle manager’s office and he was in a meeting with one of his direct reports. It boggles the mind that he left the door open during this meeting, but I heard everything. The direct report was upset. He had hit all his targets and driven growth for the company — and, no promotion, no raise, and only about a 1.7% salary bump, which is barely ahead of inflation. He was getting pretty livid. I even think he said once, “But I hit all my targets!” The manager couldn’t give two shits. He was throwing buzzwords around like candy talking about mission and values and vision and purpose and whatever else, and barely answering any direct questions. It was a total joke. The direct report walked out nearly in tears with fists of rage.
Conversations like that happen at jobs all the time. Organizations aren’t designed to protect ‘the little guy.’ They’re barely designed to protect big wigs, honestly — if your revenue takes a hit or there’s a PR scandal, a CEO can be out the door too.
The old notion of employment has devolved into short-term project work. It doesn’t matter whether you get paid a salary, hourly wages or a consulting fee. Consultants and contractors have more job security than traditionally-employed people do now, because traditional employment comes with no guarantee of job security whatsoever.
Some people call this “Team of Teams” or whatever. Phrased another way: round up all the middle managers and put ’em out to pasture.
This is all a long way of getting back to personal branding. See …
- If employment as we’ve traditionally viewed it is ending/declining …
- … and you’re going to be hopping from place to place and team to team hitting targets and projects, then …
- … all you really have is your personal branding
If you get axed from a gig or want to hop on a different project or drive an Uber or whatever, where is someone going to go for information about you? Google. LinkedIn. Twitter. Facebook. Your references, which is an aspect of reputation/trust. It’s all a complicated series of ecosystems and referrals and information-seeking.
Personal Branding And Being Authentic
I wrote this back in July of 2014 on the idea:
- Does having a personal brand make you less authentic?
And it all points back to your personal branding.
So yes, it sounds like a buzzword. And yes, there are target-chasers the world over asking if you want to make $10M in the next three years through some combo of personal branding and aggressive e-mail list growth. And of course, people are selling snake oil and following you around the Internet like a dog (“re-marketing”). All this stuff happens and exists and it’s hard to hide/run from.
But as the way we work and conceptualize work shifts more and more, we’re all kind of lone wolves in a way. We have friends and trusted professional colleagues, sure — and spouses and kids and pets and all that. But at the end of the day as someone is trying to gather intel on you for a new team or project or opportunity, there’s dozens of ways for them to do it now. And it’s all about your personal branding.
It matters tremendously — and certainly moreso than the bold company name on your resume. That could change tomorrow.
Your take on personal branding?
I like this post, Ted. Yes, whether you like the term or not, each of us in the workforce is a personal brand. Especially if you’re a freelancer/contractor/or otherwise not traditionally employed… what else is there? Branding is how people come to know you, refer you, and hopefully remember you (for something other than snake oil). You don’t have to be the loudest or most colorful person in the room to pull this off; you DO need to know yourself and be genuine — and have a decent mobile website. 🙂
Hahaha. Thanks for dropping things in this comment that implied you actually read the post. Rare, but so nice.
I couldn’t agree more. My thoughts on social media have shifted from “don’t post anything you wouldn’t want your parents to see/read”, to “don’t post anything you wouldn’t want a potential employer to see/read”. And in this project/consultant driven economy, aren’t they all potential employers? They can only know what you put out onto the social superhighway, so make it good. That’s my 2 cents.
I think it’s amazing how, even with that happening (and you are right), people still post memes all day long to LinkedIn. What the deuce?
Branding guy here. Used to orient clients to branding concepts using common interpersonal analogies. Finally decided to take it the other way and try coaching individuals using reimagined business tools. (SWOT reworked as Pride, Shame, Hope, Fear for example)
Typical personal branding doesn’t work because too many try to “game” authenticity. (Though it works for the snake-oil salesmen because of that all-too-human desire for a bargain and a shortcut.)
Love your blog, Twitter feed, etc. if you’re ever in Seattle would love to meet. Drinks/coffee’s on me.
The place I was working recently — where I got laid off — had an office downtown, so I was up there a few times here and there. I don’t have as much occasion to go now, but if I get that way, I’ll definitely hit you up. Cool city, although it always felt like New York with all the grime stripped off. Haha.
Ted, your ideas and thoughts about the future of work and personal branding are spot on in my opinion. This is a great post, and I thoroughly enjoy your writing style. Keep up the great work!!
Afternoon Ted. (Well it is here anyway). You consistently delight me with your grasp on reality versus the stale, half baked and superficial writing that pervades the web. This is another post where you have really nailed it I think. Needless to say I agree with your reasoning as to why authentic personal brands are so critical. Shame that we are separated by a huge pond, but needless to say, if you ever reach these shores, it would be my privilege to buy the beers. Keep up the great work!
New to your blog and Twitter feed, Ted. Thanks for parsing modern industry BS in such an insightful and entertaining way.
One of my favorite pieces of yours so far, this line in particular caught my attention: “I think it’s important to be authentic, because it can become so much up-selling so quickly if you’re not.”
It sounds like that should be obvious, but it’s easy to lose sight of in the modern job market.
As a children’s book illustrator and former agency art director, I’ve been considering moving from two years of feast-or-famine, contract-to-contract freelance living back to a regular paycheck. In the process, I’ve discovered that it’s really tempting to advertise myself as a jack of all trades in hopes of hitting the mark for somebody somewhere. I have a little bit of experience with a lot of things: storyboarding, UX, information design, etc. Stuff I’ve actually done but I’m no expert at and would have to do a fair amount of semi-disingenuous padding in an interview.
Bottom line is that it’s been tough sticking to my guns as a specialist when all the low-hanging fruit right now seems to be for jobs outside my core skill set. But this post was a welcome affirmation of what I suppose I already knew intuitively. Glad I came across it just now, thanks.
The modern job market is unfortunately rooted in ideas about “loyalty,” when, in fact, loyalty exited the building sometime in the LBJ Administration.