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What exactly is the point of a performance review, honestly?

Look at that above image and try to tell me. If you are viewing this on mobile, the image I am referencing is at the bottom of this post.

I’ve written about performance reviews more times than I could possibly count, starting (I think?) with the idea of blowing them up entirely back in July 2014.

Makes sense, right? They are largely a train wreck and no one seems to enjoy going through them, on either the manager side or the employee side.

I even argued once that we should wholly eliminate performance reviews.

Some companies actually went and did that — not because of my advice, sadly — and replaced them with absolutely nothing, which I am not sure solves the problem.

What’s sad is … there is some evidence that when you kill performance reviews, you can actually develop employees faster.

(That makes sense because I’d argue there is less stress involved.)

None of this so far has brought up gender in the context of performance reviews, which is an additional train wreck, as women are more likely than not to be described as “abrasive” during their reviews, even if they’re hitting the same targets as a guy.

In reality, we should probably be focused on this idea of “career conversations,” but that seems too challenging for most organizations to manage on spreadsheets or in project management software — plus it would require bosses to actually know WTF their employees do, which is not always common — so we don’t do it.

Oh, and as a final note, what about the idea of 90-day reviews to give a quick check-in on early performance? That seems like a decent idea. What’s funny about a lack of 90-day reviews is that companies, generally-speaking, have a pretty big 90-day retention problem. So wouldn’t checking in with people make sense?

And finally/again, if you know you want to drop an employee but don’t mention it during the review, what is the purpose of the review?

Ted Bauer

2 Comments

  1. Reviews seem more about reinforcing control than getting valuable feedback to employees. I heard in a podcast about a company that has a type of social networking system for companies that enables frequent chatter between bosses and reports on an individual level. Sounds like a thing called email, but as we know, take something, remake it into an app, get venture funding and retire rich. Also, reading Measure What Matters they talk about everyone in the org having OKRs, where you set an objective with results and measure the result. A lot more transparency and collaboration and less protective ego nonsense.

    • But protective ego nonsense is the essence of work!!!!!!

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