Nordstrom: full-line store sales down 1.2%, but Nordstrom.com up 22%. A new trend?

Cool article on Forbes about Nordstrom’s evolving strategy in retail; consider this paragraph especially: It is very important to understand the customer’s need to find time to shop.  Nordstrom gets this.  Consumers, especially young working people, are less and less interested in… Continue Reading

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How do you influence others?

How can you gain influence in your various networks? Turns out there are six keys. Continue Reading

Americans leave 430 million vacation days on the table per year

Americans need to stop worrying about what taking a vacation means for their career and JUST DO IT, BABY. Continue Reading

In organizations, does decentralization generate experimentation?

Here’s interesting stuff from three economics / business guys — one from Stanford, one from Harvard and one from London School of Economics (the entire thing sounds like the beginning of a joke, right?) — about decentralized authority structures and… Continue Reading

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What’s the most important word for business teamwork?

While we work in teams, we don’t actually do our work in teams — and that’s the rub. Continue Reading

The social psychology of Las Vegas is incredible, if you think about it.

I was just in Las Vegas for about eight days. I’d classify Vegas as — at best — a 72-hour city, so eight days was a lot. I was a mix of sober, drunk, exhausted, over-worked, experiencing leg pain, getting lost on… Continue Reading

The Michael Brown case is sad. It’s also less a racial issue, and more about the role of police.

I was in Las Vegas all this week at a conference (I haven’t actually written a new blog entry here in about six days, and was going through some kind of longing for it). If you’ve ever spent any significant… Continue Reading

Here’s a personal story I feel like writing about

Last summer I tried to start blogging via Tumblr. It was a pretty unsuccessful endeavor. I did get a chance to experiment with some different post formats, though; that ultimately led to this blog, which is something I’m (mostly) proud… Continue Reading