Nordstrom: full-line store sales down 1.2%, but Nordstrom.com up 22%. A new trend?

Cool article on Forbes about Nordstrom’s evolving strategy in retail; consider this paragraph especially: It is very important to understand the customer’s need to find time to shop.  Nordstrom gets this.  Consumers, especially young working people, are less and less interested in… Continue Reading →

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How do you influence others?

How can you gain influence in your various networks? Turns out there are six keys. Continue Reading →

Americans leave 430 million vacation days on the table per year

Americans need to stop worrying about what taking a vacation means for their career and JUST DO IT, BABY. Continue Reading →

In organizations, does decentralization generate experimentation?

Here’s interesting stuff from three economics / business guys — one from Stanford, one from Harvard and one from London School of Economics (the entire thing sounds like the beginning of a joke, right?) — about decentralized authority structures and… Continue Reading →

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What’s the most important word for business teamwork?

While we work in teams, we don’t actually do our work in teams — and that’s the rub. Continue Reading →

The social psychology of Las Vegas is incredible, if you think about it.

I was just in Las Vegas for about eight days. I’d classify Vegas as — at best — a 72-hour city, so eight days was a lot. I was a mix of sober, drunk, exhausted, over-worked, experiencing leg pain, getting lost on… Continue Reading →

The Michael Brown case is sad. It’s also less a racial issue, and more about the role of police.

I was in Las Vegas all this week at a conference (I haven’t actually written a new blog entry here in about six days, and was going through some kind of longing for it). If you’ve ever spent any significant… Continue Reading →

Here’s a personal story I feel like writing about

Last summer I tried to start blogging via Tumblr. It was a pretty unsuccessful endeavor. I did get a chance to experiment with some different post formats, though; that ultimately led to this blog, which is something I’m (mostly) proud… Continue Reading →