“Delight the customer” is meaningless drivel, not a “strategic objective”

“Delight” is not really a quantifiable idea, and you know what? That’s exactly how the top dogs want it. Continue Reading

Being busy is more important than being strategic at many jobs

Most execs claim strategy is “their most important deliverable” and then say they “have no time for it.” HUH? Continue Reading

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Do senior company executives even know what “strategy” is?

What a farce. Continue Reading

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You want me to briefly explain why your strategy sucks?

Actually got five reasons for you. Continue Reading

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Strategy is paradoxically a problem for organizations now

Every day is a winding, if intractable, road map. Continue Reading

Strategic decision making, simplified to a chart

The beauty of simplicity. Continue Reading

Effective decision making is about basically one thing

Effective decision making

The brain psychology of management kind of kills the idea of effective decision making. Continue Reading

Your business model isn’t as unique as you think, good sir

Business Model

“No one outside these walls could possibly understand how great, unique, and elaborate our model is.” Continue Reading