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Maybe we should stop focusing on “selling product”

Stop Selling Product, Start Selling Experiences

There are a handful of things that happen every day in the business world where a logical person would look over and say, “Wait, what just happened?” One of the bigger ones, for me, is this over-focus on products and processes as… Continue Reading

95% of Twitter mentions for Elizabeth Arden are spam, eh?

Elizabeth Arden and Twitter Spam

I’ve written before about small business marketing success stories via Twitter, and I completely understand the potential value of Twitter, but there’s a part of me that wonders why brands devote any true resource to it (other than maybe 20-25 minutes per… Continue Reading

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Marketing really needs to evolve

Marketing Needs To Evolve

I currently work in marketing, and while I abhor the concept of “the marketing expert,” I do tend to write about it a lot. Here’s one super-esoteric example of that. I also poke around and read about marketing a lot — because… Continue Reading

Digital Marketing 101: Know your brand, add value for your user, take risks

Digital Marketing 101

Stop chasing pointless metrics all the time. Focus on these core tenets. Continue Reading

CMOs will spend more money on analytics, yes. But will they do it right?

Is Marketing Analytics A Good Thing?

Via TrackMaven, here are some key takeaways from the 2015 CMO Survey. In general, marketing spending will rise — and especially on analytics, which may double: By “double” in this case, though, it’s still only slightly above 1/10th of the entire… Continue Reading

Move from “storytelling” to “story-making” in your branding and marketing

Storytelling vs. Story-Making

Goes something like this, I think: Old idea: Everything comes back to storytelling; that’s what the brain resonates around. If you’re in marketing, that’s what you should do. That’s essentially the keynote of most every marketing conference since 2009, and… Continue Reading

“Loyalty company” and “company with loyalty program” = different

Customer Loyalty vs. Loyalty Company

This about sums it up. Here’s a story from a couple of years ago: when my wife and I were dating, we drove up the Mississippi from Jacksonville to Minneapolis. Ironically, two years after that trip, we ended up living… Continue Reading

Valuable content is the job of the entire marketing team

Content Marketing Is Everyone's Responsibility

Here’s what we know, generally-speaking: If you read enough blogs and marketing sites, you’d think content marketing is all the rage. It certainly is in some respects, but 65% of B2C companies and 62% of B2B companies report NOT actually having any… Continue Reading