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Maybe we should stop focusing on “selling product”

Stop Selling Product, Start Selling Experiences

There are a handful of things that happen every day in the business world where a logical person would look over and say, “Wait, what just happened?” One of the bigger ones, for me, is this over-focus on products and processes as… Continue Reading →

95% of Twitter mentions for Elizabeth Arden are spam, eh?

Elizabeth Arden and Twitter Spam

I’ve written before about small business marketing success stories via Twitter, and I completely understand the potential value of Twitter, but there’s a part of me that wonders why brands devote any true resource to it (other than maybe 20-25 minutes per… Continue Reading →

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Marketing really needs to evolve

Marketing Needs To Evolve

I currently work in marketing, and while I abhor the concept of “the marketing expert,” I do tend to write about it a lot. Here’s one super-esoteric example of that. I also poke around and read about marketing a lot — because… Continue Reading →

Digital Marketing 101: Know your brand, add value for your user, take risks

Digital Marketing 101

Stop chasing pointless metrics all the time. Focus on these core tenets. Continue Reading →

CMOs will spend more money on analytics, yes. But will they do it right?

Is Marketing Analytics A Good Thing?

Via TrackMaven, here are some key takeaways from the 2015 CMO Survey. In general, marketing spending will rise — and especially on analytics, which may double: By “double” in this case, though, it’s still only slightly above 1/10th of the entire… Continue Reading →

Move from “storytelling” to “story-making” in your branding and marketing

Storytelling vs. Story-Making

Goes something like this, I think: Old idea: Everything comes back to storytelling; that’s what the brain resonates around. If you’re in marketing, that’s what you should do. That’s essentially the keynote of most every marketing conference since 2009, and… Continue Reading →

“Loyalty company” and “company with loyalty program” = different

Customer Loyalty vs. Loyalty Company

This about sums it up. Here’s a story from a couple of years ago: when my wife and I were dating, we drove up the Mississippi from Jacksonville to Minneapolis. Ironically, two years after that trip, we ended up living… Continue Reading →

Valuable content is the job of the entire marketing team

Content Marketing Is Everyone's Responsibility

Here’s what we know, generally-speaking: If you read enough blogs and marketing sites, you’d think content marketing is all the rage. It certainly is in some respects, but 65% of B2C companies and 62% of B2B companies report NOT actually having any… Continue Reading →