Does the average manager understand the power of intrinsic motivation?

I’ve written a lot before about managers and styles of management — from why most managers aren’t that effective to the inherent challenges of middle management to the essence of leadership (among many other posts, a lot of which you can find here).… Continue Reading

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Only 30 percent of salespeople are ready for a buyer’s questions

Look at this chart above. It’s from this blog, and as you can see at the bottom, it’s based on data from the Q4 2013 North America and Europe Executive Buyer Insight Online Survey. If you scroll down some of… Continue Reading

Inequality in New York City is equivalent to Swaziland

I’m from New York City. To be more specific, I’m from the Upper East Side. It’s a mostly affluent area. My zip code growing up was 10128, which always makes those “richest zip codes in the United States” lists; in… Continue Reading

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What if business teams just removed hierarchy?

I had the option of embedding a Steve Jobs video at the top of this post. But — little bit about me now here — I absolutely hate people who quote Steve Jobs in meetings. I’ve probably done it, and I’ve heard… Continue Reading

We hate the form, so cue social login

In short answer to the question in the title, no. Facebook and Google became Internet giants for much more varied reasons — and, in the process, put themselves in each other’s crosshairs.

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The inherent challenge of being a middle manager

I’ve been thinking about this a lot recently, even though I am not a middle manager — I manage a couple of freelancers here and there and some processes, sure, but I wouldn’t even classify myself as “a manager” in the grand… Continue Reading

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Strategy and operations aren’t the same thing

Please stop confusing a planning process with a strategic one. Continue Reading

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Why don’t people contextualize their e-mails more?

E-mail is a scourge for many people — 89 billion of the business variety are sent every day, no one can stop checking it, and people devour articles about time hacks as relates to e-mail. Here’s what I sometimes wonder: why… Continue Reading