People should end emails with “Let me know how I could make any of this easier”
Real nice vs. fake nice. Continue Reading
Your inbox is usually OTHER people’s agendas, not yours
Reaction vs. response. Continue Reading
Improve the world by ending emails this way
“Anything I could explain better or give you more context on?” Continue Reading
“Thanks in advance” is the way to end emails, eh?
While it sometimes comes off as condescending, it shows the power of gratitude at work. Continue Reading
Email writing skills: BLUF
Most emails are low-context slop fests where you have no idea what steps you’re supposed to take next. What if we turned to the military to find ways to improve this? Continue Reading
Email marketing best practices: Be conversational
Have a dialogue. Show your value. Continue Reading
How to get better at email management
Email (or e-mail, take your pick) is one of the triad of scourges of the modern work world, along with meetings and conference calls. How do you get better at email management, then? There are approximately 1.5 trillion articles about… Continue Reading
How to be strategic about responding to work e-mails
E-mail, at least to me, is a total boondoggle. Responding to work e-mails is an even bigger boondoggle. Let’s start with a couple of basics: There are no established ‘norms’ on how to handle e-mail E-mail represents work, but it’s often not actually… Continue Reading