“A compassionate email culture?” ROFL, not unless you live in Narnia, Bob.
ROFL. Email and “compassion” should not be in the same sentence. Continue Reading
The Interruption Economy
Ping ping ping ping ping stop. Continue Reading
People should end emails with “Let me know how I could make any of this easier”
Real nice vs. fake nice. Continue Reading
Your inbox is usually OTHER people’s agendas, not yours
Reaction vs. response. Continue Reading
What if decisiveness is actually a bad trait in managers?
It’s sad when companies just come to resemble a bunch of guys with no idea what they’re even doing running around sending emails they supposedly think are “decisive” and “strategic.” Continue Reading
Improve the world by ending emails this way
“Anything I could explain better or give you more context on?” Continue Reading
Face-to-face communication might be 34x more effective
We love us some email, but it really doesn’t work that effectively. Continue Reading
“Thanks in advance” is the way to end emails, eh?
While it sometimes comes off as condescending, it shows the power of gratitude at work. Continue Reading