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How bosses can communicate with employees

The Boss Communication Quadrant

Let’s look at four options stemming from two central concepts: how much you care and how much you’re willing to challenge your people. Continue Reading →

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Future of Work: Shallow work vs. deep work

Deep-Work-vs-Shallow-Work

Cal Newport is a computer science professor at Georgetown — hey, I went there too! — and wrote this book about the idea of ‘deep work,’ which I’ll discuss more in a second. He also wrote this article for 99U… Continue Reading →

‘How do consumers find our product?’ has become ‘How do algorithms find it?’

Algorithms are key to consumer acquisition strategies

Many marketing and sales types — as well as high-level executives — often worry about how potential consumers will find their products, and rush around screaming about KPIs and ROI and deliverables and optimized lead generation programs, all of which… Continue Reading →

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Why gamification sits at the crossroads of management

Gamification is the crossroads of management

Middle managers, getting yanked in two directions all the time. Continue Reading →

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In business, are you solving the right problem?

Business: Focus on Problems and Questions, Not Answers and Solutions

The first thing I’m going to say here is a generalization, but I believe all generalizations have to come from some kernel of truth, no? I think we live in a society, business-wise, that’s very focused on answers and solutions — as… Continue Reading →

Chart: Most CMOs have no clue about digital marketing

CMOs Don't Understand Digital Marketing

The chart above comes from this post, and is kind of similar to a post I once wrote about people “not getting it” in terms of digital marketing, especially because you can make money from digital. CMOs have been claiming for years that… Continue Reading →

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Marketing: Worry less about ‘content,’ more about ‘stories’

Marketing is now about stories you tell

Marketing is about to undergo either a revolution or an evolution, in large part because the majority of post-WW2 marketing in most major industries has been actually centered on advertisements. By this point in human evolution, most people know how… Continue Reading →

What if companies having empathy was tied to revenue?

Corporate Empathy and Revenue

A big concern of senior management types at most companies whenever something like ’empathy’ or ‘culture’ or ‘purpose’ comes up is pretty simple: I’ve got a business to run. How’s this tied to the bottom line? Look, that’s logical. We’ve… Continue Reading →