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How bosses can communicate with employees

The Boss Communication Quadrant

Let’s look at four options stemming from two central concepts: how much you care and how much you’re willing to challenge your people. Continue Reading

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Future of Work: Shallow work vs. deep work

Deep-Work-vs-Shallow-Work

Cal Newport is a computer science professor at Georgetown — hey, I went there too! — and wrote this book about the idea of ‘deep work,’ which I’ll discuss more in a second. He also wrote this article for 99U… Continue Reading

‘How do consumers find our product?’ has become ‘How do algorithms find it?’

Algorithms are key to consumer acquisition strategies

Many marketing and sales types — as well as high-level executives — often worry about how potential consumers will find their products, and rush around screaming about KPIs and ROI and deliverables and optimized lead generation programs, all of which… Continue Reading

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Why gamification sits at the crossroads of management

Gamification is the crossroads of management

Middle managers, getting yanked in two directions all the time. Continue Reading

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In business, are you solving the right problem?

Business: Focus on Problems and Questions, Not Answers and Solutions

The first thing I’m going to say here is a generalization, but I believe all generalizations have to come from some kernel of truth, no? I think we live in a society, business-wise, that’s very focused on answers and solutions — as… Continue Reading

Chart: Most CMOs have no clue about digital marketing

CMOs Don't Understand Digital Marketing

The chart above comes from this post, and is kind of similar to a post I once wrote about people “not getting it” in terms of digital marketing, especially because you can make money from digital. CMOs have been claiming for years that… Continue Reading

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Marketing: Worry less about ‘content,’ more about ‘stories’

Marketing is now about stories you tell

Marketing is about to undergo either a revolution or an evolution, in large part because the majority of post-WW2 marketing in most major industries has been actually centered on advertisements. By this point in human evolution, most people know how… Continue Reading

What if companies having empathy was tied to revenue?

Corporate Empathy and Revenue

A big concern of senior management types at most companies whenever something like ’empathy’ or ‘culture’ or ‘purpose’ comes up is pretty simple: I’ve got a business to run. How’s this tied to the bottom line? Look, that’s logical. We’ve… Continue Reading