Replace vague praise with specific praise

Specific Praise at Work

Just a few days ago, I saw someone at work do something cool (and ahead of schedule) at work, and their manager said “Great job!” to them. That was it. Done and done. That’s cool in one way — hell,… Continue Reading

Richard Branson and leadership through listening

Richard Branson Leadership

From here: Richard has so many attributes as a leader that I respect and want to replicate at Virgin Hotels, but what I commend the most about him is his listening skills.  Given his success, you might think he would… Continue Reading

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This is what should scare you about your life/career

Don't Wait To See Things
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Standard hierarchy is the lowest form of respect

Hierarchy In Organizations

You ever get into discussions with people at work and they invariably say something like, “Well, if I ran stuff…” We’ve all done this. I have, probably more times than I can count. For a frame of reference there, I’m 34 and… Continue Reading

Americans and vacation remains a massive train wreck

Americans don't take vacation, they're morons

Here’s what we know so far: 430 million vacation days are left on the table by U.S. residents each year. Everyone always claims they “can’t” take a vacation because of “so much work” (the work will be there anyway) Seriously,… Continue Reading

It might actually suck more to NOT lose your job to automation

It might be worse if a robot doesn't steal your job

Work automation is coming, baby! The highest numbers you’ll see in various articles are close to 50 percent — meaning 1 in 2 jobs could be automated someday. That’s a whole thing, no? Today, Fast Company has an article about “What Work Will… Continue Reading

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Future of Work: Pursue a rookie mindset

Rookie Mindset At Work

Last week, I flew from Toronto to Vancouver for work; that’s a deceptively-long flight and, in the process, I got to read the magazine of Rotman (University of Toronto) business school. It’s actually really good — bordering on excellent, honestly —… Continue Reading

Make your messaging audience-centric

Audience-Centric Messaging

Good article here from the team behind Decker Communications. Let’s start with an essentially-important pull-quote, shall we? The corporate communications team had already been churning out emails highlighting new expense procedures, sales process changes, escalation flows, etc., but this wouldn’t engage… Continue Reading