“A compassionate email culture?” ROFL, not unless you live in Narnia, Bob.

ROFL. Email and “compassion” should not be in the same sentence. Continue Reading

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The Interruption Economy

Ping ping ping ping ping stop. Continue Reading

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“Thanks in advance” is the way to end emails, eh?

Thanks in advance

While it sometimes comes off as condescending, it shows the power of gratitude at work. Continue Reading

This French email law won’t solve very much

French email

It’s a nice idea, but results-wise? Naw. Continue Reading

You don’t need a mail manager program, no

Mail Manager

It’s amazing how email — essentially a series of 0s and 1s transmitted electronically — manages to confound people with Ivy League MBAs on an hourly basis. Continue Reading

Inbox Zero: The farce that is!

Inbox Zero

Is your bonus based on how well you manage your reply-all threads? Did not think so. Continue Reading

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Email writing skills: BLUF

EMail writing skills

Most emails are low-context slop fests where you have no idea what steps you’re supposed to take next. What if we turned to the military to find ways to improve this? Continue Reading

How to get better at email management

Email Management

Email (or e-mail, take your pick) is one of the triad of scourges of the modern work world, along with meetings and conference calls. How do you get better at email management, then? There are approximately 1.5 trillion articles about… Continue Reading