The approval process vortex
Ah, the old ‘hurry up and wait’ world. Continue Reading
Goals
Motivated reasoning makes work annoying
Unconscious motivations driving information-processing, eh? This will end well with most managers. Continue Reading
Bureaucracy is swallowing workplaces whole
Does your company really need both a Chief Data Analyst and a Chief Fun Idea Generator? Potentially not. Continue Reading
The time management era is upon us
We’re all pretty bad at it. And it’s making work a real chore in some contexts. Continue Reading
The Silo Effect: Kill it with fire
“Everyone knows Operations is saving this place’s ass! Without us, we’d all be out on the street!” < --- this attitude, i.e. The Silo Effect and slow-moving decision-making as a result, is how we get disrupted. Continue Reading
Your decision making model has too much variability
Daniel Kahneman, who is way smarter than I am, chimes in on this one. Whew. Continue Reading
Problem solving skills: A.C.T.
… because every problem in business needs an acronym to solve it, right? Continue Reading
Workload management 101: 52-17 ratio
52 minutes waxing on, and 17 minutes waxing off — although your manager might freak the eff out if you use this approach. Continue Reading