95% of Twitter mentions for Elizabeth Arden are spam, eh?

Elizabeth Arden and Twitter Spam

I’ve written before about small business marketing success stories via Twitter, and I completely understand the potential value of Twitter, but there’s a part of me that wonders why brands devote any true resource to it (other than maybe 20-25 minutes per… Continue Reading

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Marketing really needs to evolve

Marketing Needs To Evolve

I currently work in marketing, and while I abhor the concept of “the marketing expert,” I do tend to write about it a lot. Here’s one super-esoteric example of that. I also poke around and read about marketing a lot — because… Continue Reading

74% of executives say customer experience is a priority. Is it?

Customer Experience Should Be A Priority

Not breaking news: executives at companies large and small often claim one thing is a priority (words), then their actions make it clear that a totally different thing is the real priority. For example: “talent strategy” is a priority, folks!… Continue Reading

Facebook might not be popular among teens, but it’ll still rule their lives

Facebook and the Internet of Things

Follow the bouncing ball: Even though people bitch about it all the time, Facebook is a fairly dominant platform. That said, it has some issues. Especially with teenagers. (Although buying Instagram was a good play.) Its core business, though, is really the… Continue Reading

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Uber’s Big Data revenue push begins

Uber and Big Data

I wrote this back on January 5, 2014; that’s over a year ago. I am by no means an intelligent person, but I realized the potential value of Uber even before I ever actually sat foot in an Uber. (My wife and… Continue Reading

Digital Marketing 101: Know your brand, add value for your user, take risks

Digital Marketing 101

Stop chasing pointless metrics all the time. Focus on these core tenets. Continue Reading

U.S. social media usage is actually below the global median

74 percent of U.S. internet users actually use social media

I know some days it can feel like everyone you know is on social media doing their whole “me-former” thing, but in reality only about 74 percent of Internet users in America actually use social sites. (More information is here; women… Continue Reading

The New Business: RIP, Product and Inventory

RIP Inventory and Product

This shit may blow your mind. Consider: Uber is the world’s largest taxi company. It doesn’t own any vehicles. Facebook is the world’s largest media company. It doesn’t produce any of its own content. Alibaba is the world’s most valuable… Continue Reading