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Execution. Expertise. Is empathy the new management trend?

Start here, on the supposed themes around management since the Industrial Revolution: “If organizations existed in the execution era to create scale and in the expertise era to provide advanced services, today many are looking to organizations to create complete… Continue Reading

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When we force employees to be inauthentic, that hurts employee engagement

I’m personally of the belief that one of the only things we really have in this social media-leaning, go-go-go world of 2015 is our emotions, and yet, no one really talks about those as much as they should. (Sad.) Here’s a completely… Continue Reading

How about relationships before revenue?

I’ve worked a lot of different places, and had a lot of different bosses, and observed a lot of different senior management teams (and been friends with quite a few), and most of them focus on revenue (and/or growth) first and foremost. This… Continue Reading

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Better meetings: Thoughtful question first, No-Rehash Rule

Meetings are a total joke, scourge, and waste of time at most organizations. That video above gets it right in a humorous way. (Watch it; it’s short and worth your entertainment value.) I’ve written about meetings a few times, notably… Continue Reading

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Future of Work: Respect is everything

Came across some research from SHRM yesterday; I believe the entire package is called the “2015 Job Satisfaction and Engagement Report.” Here’s the link. There’s a couple of interesting figures in there, notably this bad boy: So … let’s chop this… Continue Reading

The opposite of addiction isn’t sobriety. It’s connection.

I just watched that TED Talk — it’s titled “Everything we think about addiction is wrong” — this morning. I had seen a few people share it on social since TED released it about a week ago (it’s from a… Continue Reading

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Can we teach empathy, especially to adults?

How to teach empathy

An important question of the modern age. Continue Reading

Homophily and business

Loosely translated, homophily is your desire and ability to gravitate towards like-minded individuals. A lot of people would think this is a very good/strong element of business and work and organizations and workplaces, because — like-minded people tend to be… Continue Reading