Here’s a funny story that probably won’t be that funny to you: back in summer 2013, when I worked at McKesson on a business school internship, I got to sit in a couple of “leadership pipeline” meetings. These were meetings… Continue Reading
At most organizations, people eventually spend less time — and care less about — things that aren’t directly tied to “making money” or “hitting targets.” A major example of this is employee engagement; everyone preaches it as a core issue but, because it’s hard to… Continue Reading
Small talk is everywhere. Like, everywhere. And if often involves our first interaction with a person — either a brand-new person, or our first interaction with a friend/acquaintance when we reconnect with them. The thing is, it typically doesn’t mean anything. It’s all… Continue Reading
Most “leaders” at organizations: Don’t understand that organizational breakthroughs can come from anywhere Aren’t really that comfortable with ideas outside of their own This varies by organization, of course, but most managers/leaders I’ve worked with fall into those camps. If… Continue Reading
I feel like the idea of “personal branding” is important — it’s basically what you show to the world, or what the world perceives of you — but the concept sounds very buzzword-y, so people that often talk of their… Continue Reading
That’s a Dale Carnegie quote right there. I had heard it before somewhere — one of those moments you can’t exactly place — and I just saw it again in this article. That article talks about the underlying psychology of office… Continue Reading
Just a few days ago, I saw someone at work do something cool (and ahead of schedule) at work, and their manager said “Great job!” to them. That was it. Done and done. That’s cool in one way — hell,… Continue Reading
From here: Richard has so many attributes as a leader that I respect and want to replicate at Virgin Hotels, but what I commend the most about him is his listening skills. Given his success, you might think he would… Continue Reading