This is my blanket category for the site; it’s an attempt to explain a concept in a deeper way.
Follow the bouncing ball here: Job interviews are mostly a train wreck that accomplish very little and no one has really clear rules about; The new fad in that space was “behavioral interviewing,” which is dumb as all get-out; What… Continue Reading
Check this out from Forrester on the “customer service ecosystem:” People participate in the ecosystem if they get value from it. Each actor in the CX ecosystem is asking, “What’s in it for me?” Employees want things like professional development,… Continue Reading
That’s how it would seem, about halfway (six weeks) through the season. Fournette has 119 carries for 1,022 yards and 12 TDs; he’s in a tie with 10 other all-time players for the fastest person to 1,000 yards in a… Continue Reading
Let’s say you had the chance to take advice from a guy who had a 12-employee, $95,000 company and grew it into a 6,000-employee, $1.5 billion company? You probably would listen, no? That guy is Mark Leslie, and he recently… Continue Reading
From The New Yorker’s really long, in-depth profile of billionaire LinkedIn founder Reid Hoffman: LinkedIn would also purvey business advice. Three years ago, it assembled a group of eight hundred “influencers”—Hoffman, Bill Gates, Deepak Chopra, Arianna Huffington—who began regularly posting on the… Continue Reading
I’ve been working 13 years. I’m about to turn 35 years old. (Less than one month, yay.) The first two years I was working, I taught inner-city elementary school in Houston as part of Teach for America. Then, I worked for… Continue Reading
One of the three things you can’t really discuss — along with failure and sex — is money/salary. As essentially a direct result of this, no one really understands what their salary represents — and that leads to a lot… Continue Reading
Let me try to walk through this logically. I may step on some land mines, and if/when I do, I apologize. If you have a business and that business makes any type of money or gets any type of funding,… Continue Reading