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Empathy is all the rage right now in work discussions, but it needs action items

How do we help people “get there” on practicing and understanding empathy? Continue Reading

Misinformation ain’t just a politics/social media issue. It’s a big work issue.

Work is largely about power and control, and those things provide powerful incentives for lying. Continue Reading

Most managers ain’t gonna do jack shit without incentives, honestly

Why would a manager care about “contagion” and “mood management” if he’s got a mile-long to-do list? Continue Reading

COVID is the biggest endorser of Dunbar’s Number in human history

Where are we at with friendships, 14 months into COVID? Continue Reading

The “chase woke, go broke” era

Corporations can help social justice movements in two key ways — and no, not the ways you’re thinking of. Continue Reading

Will the role of a manger change post-COVID?

A lot of stuff has changed. More will. (Some won’t.) What will be the role of managers in all of it? Continue Reading

As you’d expect, the corporate open letter on voting restriction is toothless

Performative more than productive. Continue Reading

“Work is a family!” = often a lie (or … is it?)

Work is more like, ahem, a neighborhood. Continue Reading