“A compassionate email culture?” ROFL, not unless you live in Narnia, Bob.

ROFL. Email and “compassion” should not be in the same sentence. Continue Reading

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The Interruption Economy

Ping ping ping ping ping stop. Continue Reading

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People should end emails with “Let me know how I could make any of this easier”

EMail is just a form of hierarchy

Real nice vs. fake nice. Continue Reading

Your inbox is usually OTHER people’s agendas, not yours

Responding to work e-mails

Reaction vs. response. Continue Reading

What if decisiveness is actually a bad trait in managers?

It’s sad when companies just come to resemble a bunch of guys with no idea what they’re even doing running around sending emails they supposedly think are “decisive” and “strategic.” Continue Reading

Improve the world by ending emails this way

“Anything I could explain better or give you more context on?” Continue Reading

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Face-to-face communication might be 34x more effective

Face-to-face communication

We love us some email, but it really doesn’t work that effectively. Continue Reading

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“Thanks in advance” is the way to end emails, eh?

Thanks in advance

While it sometimes comes off as condescending, it shows the power of gratitude at work. Continue Reading