Does the average manager understand the power of intrinsic motivation?

I’ve written a lot before about managers and styles of management — from why most managers aren’t that effective to the inherent challenges of middle management to the essence of leadership (among many other posts, a lot of which you can find here).… Continue Reading

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Only 30 percent of salespeople are ready for a buyer’s questions

Look at this chart above. It’s from this blog, and as you can see at the bottom, it’s based on data from the Q4 2013 North America and Europe Executive Buyer Insight Online Survey. If you scroll down some of… Continue Reading

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What if business teams just removed hierarchy?

I had the option of embedding a Steve Jobs video at the top of this post. But — little bit about me now here — I absolutely hate people who quote Steve Jobs in meetings. I’ve probably done it, and I’ve heard… Continue Reading

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The inherent challenge of being a middle manager

I’ve been thinking about this a lot recently, even though I am not a middle manager — I manage a couple of freelancers here and there and some processes, sure, but I wouldn’t even classify myself as “a manager” in the grand… Continue Reading

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Strategy and operations aren’t the same thing

Please stop confusing a planning process with a strategic one. Continue Reading

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Why don’t people contextualize their e-mails more?

E-mail is a scourge for many people — 89 billion of the business variety are sent every day, no one can stop checking it, and people devour articles about time hacks as relates to e-mail. Here’s what I sometimes wonder: why… Continue Reading

“… if your organization is still treating HR like a compliance function…”

“… you’re missing the power that is available to you when you hire human beings to work on your team.” That quote is from an article by Liz Ryan on Forbes, also summarized here. I couldn’t agree more and I’ve been… Continue Reading

What if Human Resources made one small change to the on-boarding process?

I’ve written about the on-boarding process a couple of times — notably this blog post — because I think it’s really interesting how little time / thinking / attention / context is typically paid to it, despite the fact that… Continue Reading