Deify the innovation of the vaccine, sure — but its effectiveness is all about messaging

We need to understand that Facebook, Reddit, and Twitter matter more here than “the innovation” does. Continue Reading →

Why would tech companies even need marketing departments?

Think about this for a second. Continue Reading →

RIP “brand messaging”

A “community manager” is significantly more important than a “brand manager” in modern business. Continue Reading →

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WhatsApp might be poised to take over the world (provided it hasn’t already)

Check out this chart, which I found over on Quartz: The dominant social messaging app all over the world (in terms of areas, not necessarily per capita) is a thing called WhatsApp, which I had admittedly only heard of once… Continue Reading →