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The first step of employee advocacy is the hardest one

The first step towards employee advocacy

Most places I’ve ever worked have no real idea what ’employee advocacy’ even is, so maybe we should begin there. It basically refers to the promotion of an organization’s brand by its employees, potentially (largely) on social media. This allows… Continue Reading

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How bosses can communicate with employees

The Boss Communication Quadrant

Let’s look at four options stemming from two central concepts: how much you care and how much you’re willing to challenge your people. Continue Reading

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Why gamification sits at the crossroads of management

Gamification is the crossroads of management

Middle managers, getting yanked in two directions all the time. Continue Reading

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In business, are you solving the right problem?

Business: Focus on Problems and Questions, Not Answers and Solutions

The first thing I’m going to say here is a generalization, but I believe all generalizations have to come from some kernel of truth, no? I think we live in a society, business-wise, that’s very focused on answers and solutions — as… Continue Reading

What if companies having empathy was tied to revenue?

Corporate Empathy and Revenue

A big concern of senior management types at most companies whenever something like ’empathy’ or ‘culture’ or ‘purpose’ comes up is pretty simple: I’ve got a business to run. How’s this tied to the bottom line? Look, that’s logical. We’ve… Continue Reading

The 10:1 managerial ratio

10 to 1 Managerial Ratio (Questions to Decision)

It’s a pretty simple concept: For every one order/directive you give, ask 10 questions before that. I got it from this post by my man Art Petty, where he talks about being a hyper-rooster manager.

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You’ll never have a good work culture unless you stop promoting assholes

Stop promoting assholes

Emma Seppalla, a PhD over at Stanford (she’s the Director of their Compassion Center), is also the author of an upcoming book, The Happiness Track. Today, she took to Harvard Business Review to write another in the increasing line of “Hey, this is why… Continue Reading

Have less meetings: The triage method

A triage approach to meetings

For my money, the twin scourges of the modern workplace are: Meetings E-Mails Those two things suck up so much time, and oftentimes they’re not even real work. They’re people talking about work — oftentimes without a lot of context… Continue Reading