Employee feedback: Confidentiality screws up accountability

Anonymous Employee Feedback

One of the most remarkable things to me about the evolution (revolution?) of business in the modern era is this seeming dichotomy: Organizations now strive to get real-time feedback from customers (think social media, tracking tools, etc.) Organizations still basically… Continue Reading

Three ways to maximize your willpower (which is a finite resource)

Motivation and Willpower

You can define the idea of “getting things done,” as this article does, as the intersection of “motivation” and “willpower.” The idea of willpower is actually a finite resource — which scientists and researchers only really have known in the last decade… Continue Reading

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Job growth is nice, but earnings are stagnant — and that’s bad

Paycheck

Admittedly I don’t know a ton about economics — I actually got a D in Micro frosh year of college — so I’m not really that strong on all the different indicators of an economy’s health. I can tell you… Continue Reading

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Here’s a great explanation for why people gossip at work

Gossip At Work

Even if you’re a super-busy person with a ton of meetings and deliverables, there’s a good chance you’ve engaged in some workplace gossip at least once in the previous five days. It’s actually very natural; I think once you’ve worked at a… Continue Reading

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Saying “hop on a call” offends the hell out of me

Hop On A Call

My man TKaps and I, back in the halcyon days of ESPN, used to have a joke about the word “chat.” The joke wasn’t that funny, but here goes: a “chat” should be a nice thing, right? Like if your… Continue Reading

‘Stretch assignments’ are mostly bullshit, but real human growth isn’t

Real Human Growth As A Manager

I hate the term “stretch assignment” conceptually, because it’s pretty much a white whale for a lot of organizations. They talk about it, but no one is really serious about it (except in very forward-thinking organizations): business is mostly set… Continue Reading

Your boss probably lacks EQ

EQ in Management

From here, observe this graph:

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What if we trained people at work to do multiple things at once?

Train people to multi-task

The whole idea of multi-tasking is basically a myth, even though I’ve worked in dozens of offices where people consistently refer to themselves as doing it all the time. It’s a myth in part because there’s no such real thing… Continue Reading