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Change management: The 2016-2020 wave

Change Management Illustration

If you believe disruption is coming for most companies (it probably is), then change management is absolutely crucial. But most companies are flippin’ terrible at it. How can they get better? Continue Reading

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Management training: The value of context

Management training and context

We tend to focus a lot of our managerial training in America on transactional elements of the process, which often leave managers ill-equipped for dealing with real issues or human beings. It’s time we change that. Continue Reading

Process improvement: End ‘process for the sake of process’

Process Improvement

Process is supposed to make business better and more effective. If it’s not doing that — if it’s just there to be there or make people feel better — then it’s totally worthless. Continue Reading

Difficult conversations at work: A how-to

Difficult conversations at work header

The sheer fact of the matter is … most managers are uncomfortable talking to their employees. It’s been proven time and time again in research. As a result, difficult conversations are going to happen. How do you manage them? Continue Reading

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Your strategic plan: What you’re missing

Strategic Plan

Most people have no idea how to do a strategic plan, often confusing “strategy” with “operations.” Sooo … how can you possibly get close to anything resembling a strategic plan? Continue Reading

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Work-life balance key: How work is tracked

Work-life balance

‘Work-life balance’ has pretty much entered Buzzword territory by this point. But there might be a way to bring it back. Continue Reading

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Simplicity in business as an advantage

Simplicity in Business

If everyone is running around yelping about how busy they are, wouldn’t the antidote to that logically be a greater focus on simplicity in business? Continue Reading

How to give feedback: Lessons from John Wooden

How to give feedback

How to give feedback is a pretty big business topic that we don’t often seem to discuss. Hell, so is feedback in general. I’m a pretty big fan of the whole idea of ‘feedback’ and ‘giving feedback’ and feel like… Continue Reading