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Sense of urgency is a managerial trick

Sense of urgency

It’s usually a way for managers to essentially play Hot Potato with projects that scare them or they have no time for. Continue Reading

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Change management: The 2016-2020 wave

Change Management Illustration

If you believe disruption is coming for most companies (it probably is), then change management is absolutely crucial. But most companies are flippin’ terrible at it. How can they get better? Continue Reading

Process improvement: End ‘process for the sake of process’

Process Improvement

Process is supposed to make business better and more effective. If it’s not doing that — if it’s just there to be there or make people feel better — then it’s totally worthless. Continue Reading

Idea generation is all about persistence

Idea Generation

Idea generation would seem to be a pretty big topic in the working world, right? You can argue that ‘no original ideas are left’ — that’s definitely true in content marketing, baby! — or you can argue that the only… Continue Reading

Why busy doesn’t mean productive

Busy doesn't mean productive

I’ve been working now for close to a decade and a half. One major thing that people always miss: busy doesn’t mean productive. I write about the idea of “busy” vs. “productive” a lot, actually. To wit, here’s three examples: Only… Continue Reading

How to prepare better for meetings and calls

Prepare better for meetings and calls

It’s amazing to me how many people I’ve worked with over the years who seem to put absolutely no thought into how to prepare better for meetings and calls. Look, the sad fact of the matter is — much of… Continue Reading

How to get organized at work

How to get organized at work

I’ve probably worked with 1,500 different people in various jobs I’ve had. I could count maybe 4 that ever spent a second thinking about how to get organized at work. The common way most people approach the concept of ‘how… Continue Reading

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How to be strategic about responding to work e-mails

Responding to work e-mails

E-mail, at least to me, is a total boondoggle. Responding to work e-mails is an even bigger boondoggle. Let’s start with a couple of basics: There are no established ‘norms’ on how to handle e-mail E-mail represents work, but it’s often not actually… Continue Reading