Business acronym to understand: B.R.A.V.E.
In a business context, B.R.A.V.E. indicates or stands for: Behaviors Relationships Attitudes Values Environment That’s pretty much everything, right?
Relationships
What’s your Capital-S Story?
Here’s what we know: Storytelling is very important in marketing and branding Although less people realize it, storytelling is also very important in developing leaders About 20 percent of workers globally — give or take — see/find a sense of… Continue Reading
Leading business communication with “What’s in it for me”
Check this out from Forrester on the “customer service ecosystem:” People participate in the ecosystem if they get value from it. Each actor in the CX ecosystem is asking, “What’s in it for me?” Employees want things like professional development,… Continue Reading
Leadership is about building something great together
Let’s say you had the chance to take advice from a guy who had a 12-employee, $95,000 company and grew it into a 6,000-employee, $1.5 billion company? You probably would listen, no? That guy is Mark Leslie, and he recently… Continue Reading
On no-ROI deliverables
I’ve been working 13 years. I’m about to turn 35 years old. (Less than one month, yay.) The first two years I was working, I taught inner-city elementary school in Houston as part of Teach for America. Then, I worked for… Continue Reading
Weak relational ties can be more valuable for your career than strong ones
That seems counterintuitive, right? You want to be chasing strong ties and strong relationships, no? No. Here’s why, as explained somewhat by Stanford University research (and FSU research): Recognize that weak ties are more valuable for job performance and careers than stronger relationships. That’s… Continue Reading
Leadership 101: Don’t be so obvious about the stuff that actually matters to you
Here’s something I’ve run into for pretty much the entire 12-13 years I’ve been working: oftentimes, senior leaders — people at the top of a silo within an organization, or an organization as a whole — clearly have things they care… Continue Reading
At the end of your career, what will you value?
I once — way back in the day — wrote a post about how much people connect their self-worth to their job, and that might be a small corollary to what I’m about to discuss here. It’s this big concept: you spend a lot… Continue Reading