Being patient at work is friggin’ crucial
A world without hair-on-fire, competing-priority, sense of urgency BS in every project. Continue Reading
Communication
Don’t lip service coaching and mentoring
“That’s a HR thing, right? I’m out here slaying targets! No time to worry about these rank-and-file peons!” Continue Reading
Communication in the workplace: Let’s fix this
There are six tiers you can focus on, but sadly — most managers undermine all six tiers. Continue Reading
Business Culture: Understand reaction vs. response
A good workplace isn’t made by kegerators and ping-pong tables. It’s much more about your front-line managers understanding thoughtful response as opposed to hair-on-fire reaction. Continue Reading
Micromanaging: Can it be prevented?
We’ve all had the micro-manager boss. But where does he/she come from, and how can he/she be prevented? Continue Reading
Transparency in business: What’s the value?
Most executives are quick to dismiss things like “transparency” and “communication” as soft or fluffy skills not relevant to revenue growth. But, ahem… they are, and majorly so. Continue Reading
Process improvement: End ‘process for the sake of process’
Process is supposed to make business better and more effective. If it’s not doing that — if it’s just there to be there or make people feel better — then it’s totally worthless. Continue Reading
Difficult conversations at work: A how-to
The sheer fact of the matter is … most managers are uncomfortable talking to their employees. It’s been proven time and time again in research. As a result, difficult conversations are going to happen. How do you manage them? Continue Reading