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Management training: The value of context

Management training and context

We tend to focus a lot of our managerial training in America on transactional elements of the process, which often leave managers ill-equipped for dealing with real issues or human beings. It’s time we change that. Continue Reading →

Process improvement: End ‘process for the sake of process’

Process Improvement

Process is supposed to make business better and more effective. If it’s not doing that — if it’s just there to be there or make people feel better — then it’s totally worthless. Continue Reading →

Difficult conversations at work: A how-to

Difficult conversations at work header

The sheer fact of the matter is … most managers are uncomfortable talking to their employees. It’s been proven time and time again in research. As a result, difficult conversations are going to happen. How do you manage them? Continue Reading →

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Your strategic plan: What you’re missing

Strategic Plan

Most people have no idea how to do a strategic plan, often confusing “strategy” with “operations.” Sooo … how can you possibly get close to anything resembling a strategic plan? Continue Reading →

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Work-life balance key: How work is tracked

Work-life balance

‘Work-life balance’ has pretty much entered Buzzword territory by this point. But there might be a way to bring it back. Continue Reading →

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Simplicity in business as an advantage

Simplicity in Business

If everyone is running around yelping about how busy they are, wouldn’t the antidote to that logically be a greater focus on simplicity in business? Continue Reading →

How to give feedback: Lessons from John Wooden

How to give feedback

How to give feedback is a pretty big business topic that we don’t often seem to discuss. Hell, so is feedback in general. I’m a pretty big fan of the whole idea of ‘feedback’ and ‘giving feedback’ and feel like… Continue Reading →

The power of business storytelling

Business Storytelling

I’ve written before about the general power of storytelling — to leadership efforts, for example, or to marketing — but now let’s discuss it in the context of business storytelling. Here’s a Wharton interview with Carmine Gallo, author of a… Continue Reading →