Customer insight? That requires thinking, yes.

Customer Insight

What if I told you … it’s possible to view customers as more than simply wallets with fingers? Continue Reading

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Email writing skills: BLUF

EMail writing skills

Most emails are low-context slop fests where you have no idea what steps you’re supposed to take next. What if we turned to the military to find ways to improve this? Continue Reading

Digital monetization is becoming more confusing

Monetization

If a CMO is looking at monetization plays that represent 16 percent of revenue vs. 84 percent of revenue, where do you think their attention might fall? Continue Reading

Facebook as an echo chamber isn’t breaking news, dipshit

Echo Chamber

This seems to have confused people more than it probably should. Continue Reading

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Is choice overload a real thing?

Choice Overload

When companies are consistently trying to prove innovation and growth, they’ll enter new verticals — further crowding those verticals. Is this stressing consumers? Continue Reading

Why your marketing campaigns suck

Marketing Campaigns

Over-focus on process and quantity of tasks + under-focus on value and clarity of concept. Continue Reading

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Digital marketing strategy: The big lies

Digital marketing strategy

When lies and buzzwords replace the real deal of how to think on/approach what you do digitally, that’s less than stellar. Continue Reading

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The ‘on brand’ problem

On Brand

It’s important to be “on brand,” yes, but you need an actual understanding of what that term means in order to achieve that nirvana. Continue Reading