From here: Richard has so many attributes as a leader that I respect and want to replicate at Virgin Hotels, but what I commend the most about him is his listening skills. Given his success, you might think he would… Continue Reading
You ever get into discussions with people at work and they invariably say something like, “Well, if I ran stuff…” We’ve all done this. I have, probably more times than I can count. For a frame of reference there, I’m 34 and… Continue Reading
Work automation is coming, baby! The highest numbers you’ll see in various articles are close to 50 percent — meaning 1 in 2 jobs could be automated someday. That’s a whole thing, no? Today, Fast Company has an article about “What Work Will… Continue Reading
Last week, I flew from Toronto to Vancouver for work; that’s a deceptively-long flight and, in the process, I got to read the magazine of Rotman (University of Toronto) business school. It’s actually really good — bordering on excellent, honestly —… Continue Reading
Good article here from the team behind Decker Communications. Let’s start with an essentially-important pull-quote, shall we? The corporate communications team had already been churning out emails highlighting new expense procedures, sales process changes, escalation flows, etc., but this wouldn’t engage… Continue Reading
Cool interview with Jack and Suzy Welch on Wharton’s website here. If you’re unfamiliar, Jack ran GE for about 21 years. (Big deal.) Suzy was an editor of Harvard Business Review. (Also a big deal to many.) Now they have a school… Continue Reading
Here’s one study — and yes, it’s just one — and here’s the corresponding summary and analysis at Harvard Business Review. If you can’t figure out what “the flexibility stigma” might be on face, let me briefly explain: people want more flexibility about their… Continue Reading
Last April, I wrote about how maybe Slack could revolutionize the workplace; then in February, I wrote about how they got to a $2 billion valuation with no CMO, which is insanely rare for a lot of companies. There’s something… Continue Reading