Entry interviews, not exit interviews

Start the respect game early. Continue Reading


A dog walk, a baby, frosh year of college: These things can fix onboarding

Let me teach you how to onboard. Continue Reading


The decline of recruiting: Hiring managers, bad tech

Clueless managers and the rise of the tech stack have doomed us. Continue Reading


Why are recruiters so obsessed with finding flaws?

Box-checking and negativity. Continue Reading


Why is learning seemingly so hard within organizations?

In short: most people don’t really care. Continue Reading


Corporate training is way too focused on content

Why do you think I call my blog what I do? Continue Reading


The “customer strategy” era is going to skyrocket turnover

Customer strategy

The yin and yang of chasing the newest shiny penny. Continue Reading


When HR rules trump logic, your culture collapses

HR rules

“Well, if we do it for you, we’d need to do it for everyone…” Continue Reading