Business Culture: Understand reaction vs. response

Business Culture

A good workplace isn’t made by kegerators and ping-pong tables. It’s much more about your front-line managers understanding thoughtful response as opposed to hair-on-fire reaction. Continue Reading

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Action items: Why is this so hard for people?

Action Items

“… well I dunno, I’ll guess I’ll send some follow-up emails and we can all get together and meet again…” Continue Reading

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Middle managers are crippling the economy

Middle Managers

… to the tune of about $3 trillion (yes, with a t). Continue Reading

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Work problems: Achievement vs. fulfillment

Work Problems

Life isn’t black and white, and how we evaluate work can’t be either. Continue Reading

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The unhappy at work paradox

Unhappy at work

Unemployment seems to be dropping in the western world, but more and more people are unhappy at work. Why? And what do we do? Continue Reading

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Maximizing your front line leadership

Front line leadership

Bunch of KPI-chest-pounders at the intersection of your company and your customers? Not good. Continue Reading

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The miserable two bosses problem

Two Bosses

Who’s allowed to tell you what to do and when? Continue Reading

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Focus more on employee strengths

Employee Strengths

The psychology of the human brain meets potential for the bottom line. Continue Reading