Employee satisfaction survey? That’s a joke.
Hiding behind a once-per-year employee survey and wondering why your turnover and churn are skyrocketing? There might be a correlation, boss man. Continue Reading
Jobs
Pay transparency: Still a long way off
Pay transparency is another concept that violates dozens of human psychology tenets, and yet — we still believe it can work in a standard office. Sigh. Continue Reading
Business Culture: Understand reaction vs. response
A good workplace isn’t made by kegerators and ping-pong tables. It’s much more about your front-line managers understanding thoughtful response as opposed to hair-on-fire reaction. Continue Reading
Action items: Why is this so hard for people?
“… well I dunno, I’ll guess I’ll send some follow-up emails and we can all get together and meet again…” Continue Reading
Middle managers are crippling the economy
… to the tune of about $3 trillion (yes, with a t). Continue Reading
Work problems: Achievement vs. fulfillment
Life isn’t black and white, and how we evaluate work can’t be either. Continue Reading
The unhappy at work paradox
Unemployment seems to be dropping in the western world, but more and more people are unhappy at work. Why? And what do we do? Continue Reading
Maximizing your front line leadership
Bunch of KPI-chest-pounders at the intersection of your company and your customers? Not good. Continue Reading