2

Business metrics: You’re doing it wrong. Let’s fix it.

Business Metrics

It’s really hard to do business metrics well unless you have a culture of honesty and transparency, and most companies do not. You can still grab, scrub, analyze, and decide off data and business metrics, but there will be a lot of politics, BS, under-cutting, and the like preventing true success. Continue Reading

1

Employee satisfaction survey? That’s a joke.

Employee Satisfaction Survey

Hiding behind a once-per-year employee survey and wondering why your turnover and churn are skyrocketing? There might be a correlation, boss man. Continue Reading

1

The ‘on brand’ problem

On Brand

It’s important to be “on brand,” yes, but you need an actual understanding of what that term means in order to achieve that nirvana. Continue Reading

Pay transparency: Still a long way off

Pay Transparency

Pay transparency is another concept that violates dozens of human psychology tenets, and yet — we still believe it can work in a standard office. Sigh. Continue Reading

Business Culture: Understand reaction vs. response

Business Culture

A good workplace isn’t made by kegerators and ping-pong tables. It’s much more about your front-line managers understanding thoughtful response as opposed to hair-on-fire reaction. Continue Reading

3

Action items: Why is this so hard for people?

Action Items

“… well I dunno, I’ll guess I’ll send some follow-up emails and we can all get together and meet again…” Continue Reading

6

Middle managers are crippling the economy

Middle Managers

… to the tune of about $3 trillion (yes, with a t). Continue Reading

5

Work problems: Achievement vs. fulfillment

Work Problems

Life isn’t black and white, and how we evaluate work can’t be either. Continue Reading